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 Posted 4/18/2009 9:55:57 AM |
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Forum Newbie
Group: Forum Members
Last Login: 6/17/2009 9:30:42 AM
Posts: 7,
Visits: 8
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Our registration goes live this evening. I have had several people test the website. Here is a problem we have run into.
We are directing our people to our church website where they click on a link to be redirected to the Toy Web Box. If someone is using Internet Explorer, they cannot bring up the our VBS page. Only Foxfire seems to be working.
I went directly to the Web Toy Box, and Internet Explorer seems to be working fine. Is this a problem with our church website, or a glitch that Web Toy Box has with Internet Explorer?
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| Posted 4/27/2009 1:14:10 PM |
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Forum Member
Group: Girlfriends
Last Login: 11/3/2009 4:10:26 PM
Posts: 37,
Visits: 1,365
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The web toy box should be working with IE. We have tested IE and we don't have any issues like what you are describing. If you are continuing to have problems, please contact out Product Support (https://www.groupvbs.com/webtoybox/director/comments.aspx).
They will be glad to help you!
Kim Steele
VBS Online Marketing Manager
Group Publishing
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| Posted 5/4/2009 1:50:49 PM |
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Junior Member
Group: Forum Members
Last Login: 7/15/2009 7:29:31 AM
Posts: 11,
Visits: 28
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| I am having the same problem. I can access the toy box only through Firefox. When I try to click on the link from the Crocodile Dock site, I get an error message. The same thing happens when I try to copy and paste the address in the message above this one. I have set cookies to allow group.com. I have called technical support, but I have not received a call back.
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| Posted 5/12/2009 6:56:18 PM |
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Forum Guru
Group: Forum Members
Last Login: Yesterday @ 2:15:07 PM
Posts: 63,
Visits: 1,892
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| Today I had some people tell me they could not access our web page through IE. I tried it, and got "Internet Explorer cannot display the webpage." I could access it from the Web Toy Box. I then went back and tried it again, and was able to access it. That was about 2 hours ago. I just tried it again via our church's website and had the same problem - could not access it. Anyone get a response back from Group? Sure would like folks to use online registration rather than paper forms! Thanks,
Janet
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| Posted 5/30/2009 3:02:44 PM |
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Forum Newbie
Group: Forum Members
Last Login: 6/13/2009 12:58:46 PM
Posts: 2,
Visits: 23
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The security warning you're seeing is a local browser setting not something that Group has any control over. When you link to the http (non secure) toybox address, an event validation process takes place that transitions to the https (secure) pages of the selected toybox site. It's a way of accessing a secure site automatically, without requiring a login. Unfortunately IE is set by default (I think) to warn the user about the transition and the mixed (secure and non secure) content. The user can turn off the warning in tools/internet options/advanced, but there's no server side fix for this.
Personally I'd prefer it if a registrant was required to log in first on an http page. One benefit would be you could then iframe the toybox site within your own site without having to redirect first to trigger the event validation (which is what I have to do). Their log in info could then be passed to the secure registration pages so they wouldn't have to enter it again.
hohokuscommunitychurch.org/vbs
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